- do you take confidentiality seriously?
Absolutely. We routinely handle unpublished, copyrighted or sensitive files so we completely understand your
concerns and take confidentiality very seriously. Information and files will only be shared with our staff and
associates, all of whom have individually signed a confidentiality agreement.
The forms we return to you are entirely your property. We carried out the design, under your instruction and on
your behalf, but make no claim to the ownership or copyright of the final work.
- how much will my job be?
Forms can be very varied in terms of length, complexity, completion requirements and how the source file has
been prepared. As a result the quickest way to get an accurate price for your job is to send us everything
for review so we can quickly issue a quotation.
In the meantime as a guide:
$24 USD per page for forms with standard field density.
$40 USD per page for those more heavy with form fields and/or dates and long dropdowns.
$56 USD per page for more complex forms and those requiring custom coding.
A minimum price of $200 USD typically applies but if you require multiple
forms with similar styling then we offer volume pricing with lower rates. We ask for 50% payment for our designers
to start work and the balance once you are entirely happy.
- how does payment work?
All payments are made through PayPal, the largest and most trusted online payment system in the world.
PayPal accept payments with any debit or credit card in a wide range of currencies. You do not require a
PayPal account to make payment.
Please note that paying by e-cheque may delay your job as clearance can take several days. We cannot accept
checks or cash or take payments over the phone. For your security all transactions are processed by PayPal.
Once you have completed payment PayPal will send us automatic notification of your payment and will send you
an email confirmation.
Alternatively, for business customers, payment can be made by direct bank transfer. Please ask for details.
- how long will it take?
When it comes to fast turnaround on design without compromising quality, we don't like to blow our own trumpet but we
have achieved some pretty amazing things. So if you're on a real time crunch and it's at all feasible for anyone to
get your forms work done, then it's probably us.
All timescales quoted are in working days Monday to Friday.
Should you need your files sooner than quoted please ask for our express service. Express jobs are subject to a
30%, 50% or 100% fee depending on the speed required. This is because we will need to prioritize the work over
other customers and/or work outside normal business hours.
- how does it work?
To create a fillable form our designers will first layout all the text, labels and boxes in InDesign. They then PDF
each page so it can no longer be edited and add each field, dropdown, checkbox and signature field as required.
All text and labels on the final form is non-editable and all fields are fillable. Upon request, we can provide
the source InDesign file used to create your form. However, in order to update your form you will need to submit
any changes to us so we can amend these source files before creating a new version of your fillable form with fields on.
- do you edit my document?
Our designers are experts with MS Word and Adobe InDesign and will ensure your document absolutely complies with
good formatting practice and guidelines. However, we will not be editing the text in any way. This including
citations, spelling corrections, grammar checks, references etc.
We may however run typographic checks to make the styling of the text consistent. This means we ensure headings
have consistent casing, check that “quotation” marks come in pairs, that all sentences end with punctuation.
And all punctuation is followed by a single space.
- what will I get back?
We return a PDF form with fillable fields ready for you and your customers to start using. This form
will be fully operational using native Adobe Reader which is free and available to download on any PC,
Mac, Android or Apple mobile device. While the range of possible software on which you can open a form
is extensive and includes things like Slim PDF, Foxit Reader, Nitro Reader, Javelin PDF Reader, DocuSign or
Google PDF Viewer, we cannot guarantee advanced form features will work on these other platforms.
We would therefore always recommend Adobe Reader is used when working with these forms.
- what if I need changes?
If, when working on your form, we get every aspect of the design perfect for you first time, then that's super.
But we don't expect that. Receiving your feedback and making adjustments is all part of the design process so
changes may be requested at any stage.
For forms we will first design a short section of the layout and send a sample file for your approval and
comments. At this stage you can request an unlimited number of design changes without charge.
Once your whole form has been formatted we return a review file. This will be a PDF of your fully working
form for you to trial and add your changes comments.
If anything we have done differs from the styling approved in your sample, let us know and we'll fix it
without charge. All other changes or edits are subject to a $48 USD minimum
fee. We will always look to make these for you as quickly as possible.